You’ve heard a lot about Operator Connect, but already have Direct Routing integrated into your environment, so should you still consider taking advantage of the features and integration of Operator Connect? One of the key advantages of Operator Connect is the operator will handle all your telephony needs and you won’t have to worry about [...]
You may be deciding whether to go with Operator Connect or Direct Routing for your Microsoft Teams Phone System. Both solutions offer similar benefits such as allowing you to continue working with your existing operator, retain your current calling plan, calling minutes option, and many of the current features you have from the operator. But [...]
So, you’ve deployed Microsoft Teams. Your organization and its employees are using it to more effectively communicate across different locations, time zones, and even languages. With one user experience for chats and meetings, end users are making faster and more informed decisions. Now, you’re considering deploying the Microsoft Teams Phone System for calling. Where do [...]
As end-customer demand shifts toward using cloud platforms, solution vendors must follow suit. Microsoft Teams is among the most sought-after collaboration solutions; however, it takes a few steps before one can play in this space and reap the rewards of doing so. Once Microsoft approves a partner’s request to join a program, and paperwork is [...]
From a conversation w/Chakra Devalla, of @tekvizion, @DaveMichels explains why testing for #UCaaS has become increasingly important. Read why he thinks automated testing accelerates innovation and scales with demand. http://ow.ly/C4nF50Cuu7z
UCaaS (UC-as-a- Service) adoption is skyrocketing, and the pandemic is boosting it further. There are multiple UCaaS providers in the market today including Cisco Webex, Microsoft Teams, RingCentral, 8x8, Vonage, Zoom, and others. Cisco recently evolved its Webex client with BroadWorks (BW) calling capabilities and released it as Webex for BroadWorks for service providers utilizing [...]
I always wanted to try fly fishing, but never really understood where to start. On my recent trip to Colorado, I decided to try a guided fly-fishing activity and it was an absolutely thrilling experience. My friend mentioned an interesting point about fly-fishing saying it is only second to golf as an expensive sport. I [...]
With approximately 19,000 public APIs and 172 being added to the list every month, the dependency and prominence of the programming interfaces are dramatically increasing. In my previous post, “API usage in networks is proliferating; are these interfaces ready for the unexpected?”, I discussed the role the APIs are playing in machine-to-machine communication and the [...]
There’s an iconic TV advert in the UK for a breakfast cereal, where even the ‘hero’ can’t eat more than two Shredded Wheat. It was even cited by David Cameron when he was Prime Minister, when he declared he wouldn’t seek a third term. Created in the US in the 1890s, it was launched on [...]
‘Back office’ really doesn’t do justice to the pivotal role played by banks’ operations teams. It conjures an image of people dutifully beavering away to keep the lights on, happy for those on the frontline that is the trading floor to take the credit and glory. Nothing could be – or at least should be [...]
