Video collaboration has emerged as one of the most important tools in the business landscape today. As workplaces become increasingly distributed, thanks to the rise of hybrid and remote work, employers need a way of synchronizing and aligning their staff to maintain productivity. Video collaboration allows for more engaging interaction between team members. However, it [...]
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So far Liz Hamilton has created 5 blog entries.
tekVizion, Inc., a provider of continuous interoperability testing and certification for the collaboration industry, has been selected by Google Cloud as an authorized certification test partner for Google Voice SIP LINK, enabling Google business customers to leverage their existing PSTN services with Google Voice. Google Cloud selected tekVizion based on its proven track record of [...]
*This is part 1 in a series of 4 blogs. Considered by many to be the next stage of the direct routing and “Bring Your Own Carrier” (BYOC) revolution in communications, Operator Connect is taking the world by storm. Operator Connect is essentially a simplified way for companies to access the communication capabilities they need, [...]
tekVizion is working with Amazon Web Services (AWS) to make it easy for enterprises to add conversational artificial intelligence (AI), such as bots and interactive voice response systems (IVRs), to their existing contact center platforms. With the solution, IT administrators can quickly improve caller experience and reduce agent handle times without the cost and disruption [...]
By Jon Arnold In the world of communication technology, nothing stands still, and evolution is constant. This is especially true today, in that many innovations come to market at a faster pace than we’re able to adapt. Given how quickly trends like the cloud, digital transformation and AI are moving, the rate of change will [...]