Packet-voice solutions such as Voice over IP (VoIP) provide business and consumer customers with new, integrated features as well as lower cost calling than the traditional public telephone network can offer. For enterprises, the move to packet voice is usually driven as much by the increased functionality as it is the lower cost. For residential customers, the major driver to switch to a VoIP service is currently lower cost calling, such as unlimited local and long distance for a flat rate, although these offerings usually include new features as well.

Carriers of all types – including ILECs, CLECs, wireless carriers and MSOs – are deploying packet-voice solutions for a number of different applications including

• Hosted IP PBX service for enterprise customers
• Residential VoIP primary and secondary lines
• Transport in the core network (i.e., Class 4 networks)
• To provide multimedia services

Depending on its applications, a packet-voice solution may involve a number of different network components such as a softswitch and/or IP PBX, media gateways, a media server, session border control functionality, IP endpoints and applications such as conferencing, voicemail, and end-user portals.

With unparalleled hands-on product and interoperability experience with a vast array of next-generation products, tekVizion has experience with all the leading vendors for both Class 4 and Class 5 platforms. Working with these leading vendors, tekVizion leverages its proven processes to help service providers and large enterprises FastForward>>^SM the deployment of Packet Voice services.